An Overview of Admissions

Our admissions professionals understand our patients and their families. They are highly trained to assist with detailed explanations and timely responses to all questions. This is not a generic call center; families and potential patients speak with Shadow Mountain Recovery admissions team members ready to connect you directly with our network of services and resources, whether they be within our company or not. We have internal billing services for in-network and out-of-network insurance plans and are prepared to assist our patients and their families with insurance and financial-related questions. A confidential Insurance Verification form can be found online, for your convenience.

Taking the first step…

The first step is calling our Admissions Directors. Let us guide you through our straightforward process. It may feel overwhelming, but the entire process can be completed today, with an admission scheduled. We have a history of successfully working with private insurance plans. Our team can verify your coverage quickly. Call us. The coverage check is completely confidential.

We offer complimentary transportation from the airport to our Centers and at-home pick up for our local clients. If you’re local, we can pick you up at home, too. The personal care you will experience from our Admissions Directors will carry throughout to every interaction with our Shadow Mountain Recovery team. Making the decision to get help is important. Being treated with respect for making that decision is even more so.

Life happens 7 days a week. We’re here 7 days a week. You’ve made the decision to get help. Reach out to a team that cares. Reaching out is the hardest part, but let’s move into the solution. Together. Call 800-203-8249 today.